Terms & Conditions

Terms For Using Kasaar

These Terms & Conditions explain the rules for using kasaar.in, placing orders, making payments, and interacting with Kasaar products and services.

Orders & Payments

By placing an order, you agree to provide accurate details and complete payment where applicable.

Product Information

We try to show accurate product details, but minor differences may occur due to packaging or updates.

Customer Responsibility

Please read product details, storage instructions, and policies before purchasing.

Agreement To Terms

By accessing kasaar.in, browsing our website, placing an order, or using any Kasaar service, you agree to follow these Terms & Conditions, along with our Privacy Policy, Shipping Policy, and Return & Refund Policy.

About Kasaar

Kasaar is a food brand by Biharlicious Food Pvt. Ltd. offering traditional Bihari food products through kasaar.in and other approved sales channels. The use of our website and services is subject to these terms.

User Responsibility

Customers must provide accurate name, contact number, email, shipping address, billing details, and order information. Kasaar will not be responsible for delays, failed delivery, or loss caused by incorrect or incomplete customer details.

Orders & Acceptance

Placing an order does not automatically mean acceptance. Kasaar reserves the right to accept, reject, cancel, or limit any order due to product availability, payment issues, pricing errors, suspicious activity, delivery restrictions, or other valid reasons.

Pricing & Payment

Product prices, offers, discounts, taxes, and shipping charges may change without prior notice. Payments must be completed through the available payment methods on the website. Orders may be processed only after successful payment confirmation.

Product Information

We make every effort to provide accurate product descriptions, images, ingredients, weight, packaging, and availability. However, minor variations in packaging, colour, appearance, or presentation may occur due to updates, photography, or screen settings.

Food Storage & Usage

Customers are responsible for reading product labels, expiry dates, storage guidelines, allergen information, and usage instructions before consuming any product. Kasaar will not be responsible for issues caused by improper storage or misuse after delivery.

Shipping & Delivery

Shipping and delivery are governed by our Shipping Policy. Delivery timelines may vary based on location, courier partner, serviceability, public holidays, weather conditions, restrictions, or circumstances beyond our control.

Refunds & Quality Issues

Since Kasaar deals in food products, returns are not accepted. Refund or reshipment may be considered only for approved cases involving damaged, faulty, wrong, or quality-compromised products, as explained in our Return & Refund Policy.

Offers & Discounts

Promotional offers, coupons, discounts, bundles, and free shipping benefits may be changed, paused, withdrawn, or limited at any time. Offers may be subject to order value, location, product availability, or specific terms mentioned on the website.

Intellectual Property

All brand names, logos, images, graphics, product content, website design, text, and other materials displayed on kasaar.in belong to Kasaar or its respective owners. Unauthorized copying, use, reproduction, or distribution is not allowed.

Prohibited Use

Users must not misuse the website, attempt fraud, provide false information, interfere with website security, copy content, use the site for unlawful purposes, or perform any action that may harm Kasaar, customers, partners, or website functionality.

Limitation Of Liability

Kasaar will not be liable for indirect, incidental, special, or consequential losses arising from website use, product misuse, courier delays, payment gateway issues, technical errors, or events beyond our reasonable control.

Third-Party Services

Our website may use third-party services such as payment gateways, courier partners, analytics tools, or external links. Kasaar is not responsible for the policies, performance, errors, delays, or actions of third-party service providers.

Changes To Terms

Kasaar reserves the right to update, modify, or change these Terms & Conditions at any time without prior notice. The updated terms will become effective once posted on kasaar.in.

Governing Terms

Any disputes or claims related to Kasaar, our website, products, orders, or services shall be handled as per applicable laws of India and subject to the relevant jurisdiction as decided by Biharlicious Food Pvt. Ltd.

Terms Acknowledgement

By using kasaar.in or placing an order with Kasaar, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

Questions About These Terms?

For questions related to orders, policies, product details, or website usage, contact the Kasaar support team.