Terms & Condition

Welcome to Kasaar, a brand owned and operated by Biharilicious Foods Pvt. Ltd. By accessing our website or placing an order, you agree to comply with the following Terms & Conditions. Please read them carefully.

1. General

  • These Terms & Conditions govern the use of the Kasaar website and services.
  • The brand Kasaar is owned by Biharilicious Foods Pvt. Ltd.
  • By using our website, you confirm that you are at least 18 years old or using the site under parental or legal guardian supervision.
  • Biharilicious Foods Pvt. Ltd. reserves the right to update or modify these terms at any time without prior notice.

2. Products & Services

  • All products sold under the Kasaar brand are edible and perishable.
  • Product images are for representation purposes only; actual products may vary slightly in appearance, color, or packaging.
  • Minor variations in taste, texture, or size are natural and do not constitute a defect.

3. Orders & Acceptance

  • Orders are confirmed only after successful payment.
  • Biharilicious Foods Pvt. Ltd. reserves the right to accept or reject any order at its discretion.

  • Orders cannot be modified or canceled once they are dispatched.

4. Pricing & Payments

  • All prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
  • Prices are subject to change without prior notice.
  • Payments are processed through secure third-party payment gateways. Kasaar does not store payment details.

5. Shipping & Delivery

  • Orders are processed and shipped in accordance with our Shipping & Delivery Policy.
  • Delivery timelines are estimated and may vary due to location, courier delays, or unforeseen circumstances.
  • Kasaar is not responsible for delays caused by third-party logistics providers.

6. Returns & Refunds

  • Due to the perishable nature of edible products, returns are not accepted.
  • Refunds are provided only as per our Refund Policy, subject to verification and approval.
  • Any issues must be reported within 24 hours of delivery with supporting images or videos.

7. User Responsibilities

  • Customers must provide accurate delivery and contact details.
  • Biharilicious Foods Pvt. Ltd. is not responsible for failed deliveries due to incorrect information.
  • Proper storage of products after delivery is the customer’s responsibility.

8. Intellectual Property

  • All content, logos, images, and materials on the Kasaar website are the intellectual property of Biharilicious Foods Pvt. Ltd.
  • Unauthorized use or reproduction is strictly prohibited.

9. Limitation of Liability

  • Biharilicious Foods Pvt. Ltd. shall not be liable for indirect, incidental, or consequential damages.
  • Liability, if any, shall be limited to the value of the product purchased.

10. Privacy

  • Your use of our website is governed by our Privacy Policy.
  • We are committed to protecting customer data and privacy.

11. Governing Law & Jurisdiction

  • These Terms & Conditions are governed by the laws of India.
  • Any disputes shall be subject to the jurisdiction of Indian courts.

12. Contact Information

For any queries regarding these Terms & Conditions, please contact:

Kasaar
(Brand of Biharilicious Foods Pvt. Ltd.)
Email: contact@kasaar.in